FAQ and Tutorials for 4G LTE Trail camera
Ucon
Ucon
Step 1: Download the APP "InstaBaby" in Google Play or the APP Store.
Step 2: Click "Register" to sign up an account.
Step 3: Connect the camera.
1)Plug the camera into a power source
2) Connect your phone to a 2.4G WiFi, and put the camera near your router. Please make sure that the distance between your phone, router, and camera is less than 1.5 feet to ensure a strong Wi-Fi signal.
3) Reset the camera it will prompt "resetting camera" and enter the pairing mode (Indicator light blinks red and blue)
4) Please Open the APP and scan the QR code on the back of the camera, then click "Continue"
5) Input your 2.4G WiFi password. (5G is not supported)
6) Pointing the camera to scan the WiFi QR code on the APP. Please avoid glare when scanning the QR code.
7) Camera connected. Follow the instructions on the APP to rename your camera and properly mount the camera to the crib.
On this page, we will walk you through the basic setup of the OKAM wire-free camera and provide solutions to common issues.
Please download the OKAM Pro app from the App Store or Google Play and register an account.
Customer service:
For any questions regarding camera orders or issues, please get in touch with us, the manufacturer, directly via email or online chat.
Since we are in different time zones, we will respond promptly in 24 hours.
Email: aftersale@rraycom.com
Messenger: Rraycom Aftersales
For any inquiries about using the OKAM Pro APP, you can also reach out directly through the Help Center in the OKAM app or by calling the following phone number.
OKAM APP Support
Phone Number: (+1) 2692189888
Support Time: EDT 09:00-18:00
6. How to fix it if the camera doesn't pick up motions well?
7. Why doesn't the camera detect motions of a person?
8. How to Upgrade the camera firmware?
9. How to link your O-KAM Pro camera to the Alexa?
On this page, we will walk you through the basic setup of the CloudEdge wire-free camera and provide solutions to common issues. Please download the APP CloudEdge and register an account firstly.
Customer service:
If you encounter any issues with the camera, you can visit the "Help" page in the app to search for solutions or contact our support team by email or Amazon message.
Email: cloudedge.kam@gmail.com
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