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    FAQ and Tutorials for HG Cam

    On this page, we will walk you through the basic setup of the HG Cam solar security camera and provide solutions to common issues. Please download the APP HG Cam and register an account firstly.

     

    Customer service:
    If you encounter any issues with the camera, you can visit the "Help" page in the app to search for solutions or contact our support team by email or Amazon message.

    Email: hg.camera@outlook.com 

     

     


     

    FAQ and Tutorials for PoE NVR Security System

    On this page, we will walk you through the basic setup of the PoE NVR Security camera system and provide solutions to common issues. Please download the APP Vistaflow and register an account firstly.

      

    Customer service:
    If you encounter any issues with the camera, you can visit the "Help" page in the app to search for solutions or contact our support team by email or Amazon message.

    Email: rraycom@hotmail.com

    FAQ and Tutorials for 4G LTE Trail camera

    On this page, we will walk you through the basic setup of the UCon 4G Trail camera. Please download the APP UCon and register an account firstly.

      

    Customer service:
    If you encounter any issues with the camera, you can visit the "Customer Service" page in the app to search for solutions or contact our support team by email or Amazon message.

    Email: ucon.trailcam@gmail.com

    1. How to Configure Your 4G LTE Trail Camera?

    FAQ and Tutorials for Tuya APP

    1. How to configure your security camera via bluetooth?
     

    Please Download the Tuya APP and Register an account: 

                          


    2. Tuya APP function walk through.

    3. How to fix connection issue through hotspot?


    4.How to improve battery duration?

    5. How to enable Alexa on the Tuya APP?

     

    6. Customer service:

    Email:            tuya.kams@gmail.com

    Messenger:   Tuya Aftersales

     

    How to setup the camera to the Instababy APP?

    How to setup the camera to the Instababy APP?

    Step 1: Download the APP "InstaBaby" in Google Play or the APP Store.

     


    Step 2: Click "Register" to sign up an account.

     

    Step 3: Connect the camera.

    1)Plug the camera into a power source

    2) Connect your phone to a 2.4G WiFi, and put the camera near your router. Please make sure that the distance between your phone, router, and camera is less than 1.5 feet to ensure a strong Wi-Fi signal.

    3) Reset the camera it will prompt "resetting camera" and enter the pairing mode (Indicator light blinks red and blue)
    4) Please Open the APP and scan the QR code on the back of the camera, then click "Continue"

    5) Input your 2.4G WiFi password. (5G is not supported)

    6) Pointing the camera to scan the WiFi QR code on the APP. Please avoid glare when scanning the QR code.

    7) Camera connected. Follow the instructions on the APP to rename your camera and properly mount the camera to the crib.