Free shipping over $ 40!
0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
    Total

    Community

    How to connect the camera to the CloudEdge APP?

    How to connect the camera to the CloudEdge APP?

    Step 1:Download the APP
    The app is compatible with iOS and Android systems. You can search for ‘CloudEdge’ in the Apple App Store or Google Play Store.

      

    Preparation:
    1. Please use a power adapter with a power rating of 5V 2A or below to fully charge the camera before installation.
    2. Allow the CloudEdge APP to receive pushed messages, ensuring you can receive notifications of motion detection.

    Step 2: Register for CloudEdge Account

    1) Open the App, and click "Sign up now" to register. If you already have an account, click “Log in” to log in.
    2) Input a legal Email address and check the privacy agreement. Then enter the nickname and password,


    Step 3: Insert the SlM card and then TF card to the TF card slot. 
    For your phone, please use Cellular, and do not use WLAN.


    Step 4: Click "+" >> "Add Device" >> "4G Camera" >> "4G Camera (Battery)"
    to add device.

    Step 5: Add the camera.

    Adding method 1: Scan the QR code on the camera
    Adding method 2:
    1) Check if the SlM card is inserted; if not, please insert the cards in time.
    2) Power on the device and click "Next"
    3)View the operation instructions of scanning, and then click "Next Scan
    the QR code in your phone with the camera until the camera comes out
    sound "dingdong dingdong", and then click "Next". Usually you can
    complete the configuration in about 30s.

    Step 6: Please wait a little while for auto connection.

    Step 7: Follow the on-screen instructions to finish the process. You can click the Edit Button to DlY the camera's name.

    How to connect W1 camera to 5G or 2.4G WiFi via bluetooth?

    How to connect W1 camera to 5G or 2.4G WiFi via bluetooth?

    Step 1: Fully charge the camera by using a 5V 2A adapter. 

    Step 2: Download the APP
    Please search for "O-KAM PRO" to download through the app store (Google play/ APP Store).

         

    Step 3: APP account registration

    1. Click "Register now" at the login interface

    • Select the address
    • Enter your email address
    • Get the verification code.

    2. After entering the verification code, you need to set the password and click Login.

    Step 4: Add the camera

    • Enable the Bluetooth feature and location service on your smartphone.
    • Turn on the security camera. The blue indicator light will flash slowly, and the camera will prompt you to use the app for Wi-Fi configuration.
    • Wait for the device to be detected.
    • Tap the "Connect" button to establish the connection.

    Step 5: Select your 2.4G or 5G WiFi and input the password.

    The camera will take approximately 30 seconds to establish a connection with your Home Wi-Fi network.

    Step 6: Follow up on the guide to rename your camera and test the WiFi signal for installation.

    Ensure that the listed options are enabled, and then tap on "Get started".

    FAQ and Tutorials for Tuya Security Camera

    FAQ and Tutorials for Tuya Security Camera

    1. Please Download the Tuya APP and Register an account: 

                          

    2. How to configure the camera to your phone

    3. How to fix connection issue through hotspot?

    4.How to improve battery duration?

    5. How to enable Alexa on the Tuya APP?

     

    6. Customer service:

    Email:            tuya.kams@gmail.com

    Messenger:   Tuya Aftersales