FAQ and Tutorials for OKAM 2.4G&5G
On this page, we will walk you through the basic setup of the OKAM wire-free camera and provide solutions to common issues.
Before we start, please download the OKAM Pro app from the App Store or Google Play and register an account.
Customer service:
For any questions regarding camera orders or hardware warranty issues, please get in touch with us, the manufacturer, directly via email or online chat.
Since we are in different time zones, we will respond promptly in 24 hours.
Email: aftersale@rraycom.com
Messenger: Rraycom Aftersales
For any inquiries about using the OKAM Pro APP, you can also reach out directly through the Help Center within the OKAM app or by calling the following phone number.
OKAM APP Support
Phone Number: (+1) 2692189888
Support Time: EDT 09:00-18:00
1. How to add a camera to your 5G/2.4G WiFi via bluetooth? (Method 1)
2. How to add the camera via AP configuration? (Method 2)
3. O-KAM Pro APP function walk through.
4. How to maximize the battery life of the wirefree security camera?
5. How to share the camera with your family?
6. How to fix it if the camera doesn't pick up motions well?
7. Why doesn't the camera detect motions of a person?
8. How to Upgrade the camera firmware?
9. How to link your O-KAM Pro camera to the Alexa?